"The BMW Group conducts market research with QuestionPro software and full services to get decision-relevant information faster."

Testimonial Experience Management and Market Research Home BMW uses QuestionPro

"The BMW Group conducts market research with QuestionPro software and full services to get decision-relevant information faster."

Testimonial Experience Management and Market Research Home BMW uses QuestionPro

"QuestionPro meets all our expectations of a central market research and experience management platform. "

Testimonial Experience Management and Market Research Home Swiss Life uses QuestionPro

"QuestionPro meets all our expectations of a central market research and experience management platform ”

Testimonial Experience Management and Market Research Home Swiss Life uses QuestionPro

“QuestionPro's Experience Management Platform is a great choice for quickly and easily creating questionnaires to gather customer feedback."

Testimonial Experience Management and Market Research Home reuter.de uses QuestionPro

“QuestionPro's Experience Management Platform is a great choice for quickly and easily creating questionnaires to gather customer feedback."

Testimonial Experience Management and Market Research Home reuter.de uses QuestionPro

Market research and experience management customers
Market research and experience management customers

Technologies for market research, experience management & data analysis

Fast ROI. GDPR compliant. ISO 27001 certified. Safe operation on EU servers. Easy integration.

Everything you need to capture, consolidate and analyse data from market research studies, touchpoint analytics, CRM and ERP systems, review portals and social media platforms is cost-effectively provided by QuestionPro on a single scalable and sophisticated market research and experience management platform.

Analysis dashboard for market research and experience management

Market research software

Market research: professional software and full service

Collect and analyse qualitative and quantitative data. With QuestionPro Research Edition, you can conduct market research studies, tests and analyses quickly, easily and cost-effectively. Comprehensive question types, intelligent data quality checks, automatic reporting. Qualitative insights through community & online focus groups. Conjoint analyses, advertising tests, video ratings, hotspots, A / B tests and much more! In addition, we offer you fully professional market research services through experienced specialists and our own global online panel!

Customer Experience Management

Create unique customer experiences along the customer journey and measure customer satisfaction, retention and loyalty online and offline at customer touchpoints with QuestionPro's CX platform. Increase your company's reputation sustainably with the integrated reputation tools. Create a brand home for your customers with the QuestionPro community framework and use numerous customer engagement tools. Connect and analyse data from distributed systems and with the CX Dashboard and make valuable decisions in real time!

Customer Experience Management Software

Employee Experience Management Software

Employee Experience Management

Conduct employee surveys cost-efficiently, quickly, easily and continuously with innovative survey methods along the employee journey. Based on the data obtained, you can significantly increase the satisfaction, loyalty and commitment of your employees. Use integrated survey modules such as 360-degree feedback, transfer strength analysis, Employee Net Promoter Score, Millennium Align Scan, Organisational Health, pulse surveys and many more. Use the innovative employee community and offer your workforce an infrastructure for continuous feedback, engagement and active participation in innovation.

Outstanding customer, employee and market research community

It has never been so easy to create such a feature-rich community in the shortest time! QuestionPro's community framework lets you quickly and intuitively create a community for customers, employees, market research and to build and manage your own online panel. Discussion forum, online focus groups, panel management, idea management, simple member management, engagement tools, document management, event management, social listening, sentiment analysis and a clear insights dashboard are available "out of the box".

Research customer community

CX Reviews Reputation Management

Reputation Management

Keep an eye on ratings and reviews on more than 90 rating portals and social media platforms with the Reputation Management APP CX Reviews. Receive notifications of new reviews and reply directly from the app, quickly, easily and without logging in to the corresponding review portal, such as Google My Business, Google Play Store, Trustpilot, G2, Yelp, Facebook, Foursquare, Capterra, Booking. com, GlassDoor and many more. Sustainably increase your online reputation.

Panel studies

Use QuestionPro's proprietary online panel of more than 20 million qualified panel members worldwide, selectable by more than 300 criteria. Fast data return. High data quality through intelligent and automated data quality checks. Quota control and real-time monitoring. Implementation of soft launches. High transparency and 100% refund of identified poor responses. Fast setup and short lead times. Easy integration with market research tools. Permanent quality control.

Panel studies

Analysis and experience dashboard

Analysis and experience dashboard

Connect data from distributed systems in real time and perform complex evaluations easily and clearly with QuestionPro's analysis and experience dashboard. GAP analyses, AI-based sentiment analyses, KPI tracking, correlation analyses, trend analyses, benchmarking, time series analyses, Net Promoter Score, CSAT, CES, heat maps and much more. Multiple dashboards. Collaboration tools. Quick and easy configuration via widgets. Sophisticated rights and roles concept. Simple user management. Report download as PDF. Data export in CSV and XLS.

Project management software for your market research

No more research silos, redundant research data and the untraceability of raw data, reports and analyses. With the QuestionPro Research & Insights Hub, you can organize your market research projects easily and clearly with internal and external teams. This specially developed project management solution for market research supports market researchers in carrying out qualitative and quantitative market research studies as well as in managing data and reports.

Project management software for market research

Measure・Analyse・Optimise

Live online demo: Web-based software for market research and experience management

Live demo text analysis software

BMW CASE STUDY TESTIMONIAL“The flexible and responsive project management of the employees at QuestionPro in particular. The quality and proactivity of the project support as well as the speed in the implementation of the reporting meet the highest demands.

Try 10 days for free

Start with a free trial version of QuestionPro and convince yourself of the comprehensive features and functions

Create and evaluate online market research studies with market research software from QuestionPro

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Platform for market research and experience management

Market research & experience management platform QuestionPro Home

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