Solutions for market research and experience management

 

Software platform for surveys, market research and experience management

Market research and experience management platform

Software for mobile surveys and offline surveys

Evaluation modules for market research studies

Innovative tools and software for market research analyses

Analysis of the experience dashboard for data visualization in experience management

State-of-the-art technologies for market research and experience management

Graphic evaluations and text analyses for market research

Reports, analyses and reporting for market research

Questionnaire editor for easy design of surveys and studies

Community for market research and experience management

Solutions for Market research and experience management

Market research and experience management customers

Technologies for market research, experience management & data analysis

Fast ROI. GDPR compliant. ISO 27001 certified. Safe operation on EU servers. Easy integration.

Everything you need to capture, consolidate and analyse data from market research studies, touchpoint analytics, CRM and ERP systems, review portals and social media platforms is cost-effectively provided by QuestionPro on a single scalable and sophisticated market research and experience management platform.

Analysis dashboard for market research and experience management

Market research software

Market research: professional software and full service

Collect and analyse qualitative and quantitative data. With QuestionPro Research Edition, you can conduct market research studies, tests and analyses quickly, easily and cost-effectively. Comprehensive question types, intelligent data quality checks, automatic reporting. Qualitative insights through community & online focus groups. Conjoint analyses, advertising tests, video ratings, hotspots, A / B tests and much more! In addition, we offer you fully professional market research services through experienced specialists and our own global online panel!

Customer Experience Management

Create unique customer experiences along the customer journey and measure customer satisfaction, retention and loyalty online and offline at customer touchpoints with QuestionPro's CX platform. Increase your company's reputation sustainably with the integrated reputation tools. Create a brand home for your customers with the QuestionPro community framework and use numerous customer engagement tools. Connect and analyse data from distributed systems and with the CX Dashboard and make valuable decisions in real time!

Customer Experience Management Software

Employee Experience Management Software

Employee Experience Management

Conduct employee surveys cost-efficiently, quickly, easily and continuously with innovative survey methods along the employee journey. Based on the data obtained, you can significantly increase the satisfaction, loyalty and commitment of your employees. Use integrated survey modules such as 360-degree feedback, transfer strength analysis, Employee Net Promoter Score, Millennium Align Scan, Organizational Health, pulse surveys and many more. Use the innovative employee community and offer your workforce an infrastructure for continuous feedback, engagement and active participation in innovation.

Outstanding customer, employee and market research community

It has never been so easy to create such a feature-rich community in the shortest time! QuestionPro's community framework lets you quickly and intuitively create a community for customers, employees, market research and to build and manage your own online panel. Discussion forum, online focus groups, panel management, idea management, simple member management, engagement tools, document management, event management, social listening, sentiment analysis and a clear insights dashboard are available "out of the box".

Research customer community

Analysis and experience dashboard

Analysis and experience dashboard

Connect data from distributed systems in real time and perform complex evaluations easily and clearly with QuestionPro's analysis and experience dashboard. GAP analyses, AI-based sentiment analyses, KPI tracking, correlation analyses, trend analyses, benchmarking, time series analyses, Net Promoter Score, CSAT, CES, heat maps and much more. Multiple dashboards. Collaboration tools. Quick and easy configuration via widgets. Sophisticated rights and roles concept. Simple user management. Report download as PDF. Data export in CSV and XLS.

Panel studies

Use QuestionPro's proprietary online panel of more than 20 million qualified panel members worldwide, selectable by more than 300 criteria. Fast data return. High data quality through intelligent and automated data quality checks. Quota control and real-time monitoring. Implementation of soft launches. High transparency and 100% refund of identified poor responses. Fast setup and short lead times. Easy integration with market research tools. Permanent quality control.

Panel studies

Measure・Analyse・Optimise

Live online demo: Web-based software for market research and experience management

Web-based software and platform for market research and experience management

BMW CASE STUDY TESTIMONIAL“The flexible and responsive project management of the employees at QuestionPro in particular. The quality and proactivity of the project support as well as the speed in the implementation of the reporting meet the highest demands.

Testimonials

reuter.de uses software for market research from QuestionPro

For the feedback evaluation of all touchpoints is QuestionPro a great choice for quickly and easily creating customer feedback questionnaires and adapting them “in time”. The good price-performance ratio convinced us just as much as the first-class support at QuestionPro

Theresa Seibel
Head of Marketing & Communication
reuter europe GmbH

MOSKINTO uses software for market research from QuestionPro

we have with QuestionPro carried out a market observation for the mosquito plaster MOSKINTO and were amazed at how quickly we came across the QuestionPro Online panel were able to reach the defined number of cases of 1000. The questionnaire design is simple and the data evaluation is very clear.

Andreas Jetter
Managing director
Apaloo GmbH

innogy uses software for market research from QuestionPro

The constant availability of the personal, experienced and friendly customer service and the quick implementation of changes and adjustments according to our wishes QuestionPro a valuable contact in matters of technology, competence and humanity.

Kay-Peter Lorenz
Corporate purchasing
innogy SE

Try 10 days for free

Start with a free trial version of QuestionPro and convince yourself of the comprehensive features and functions

Create and evaluate online market research studies with market research software from QuestionPro

The latest articles from our market research and experience management blog

Marcus Shatilov QuestionPro
Marcus Schatilow, most recently a member of the management team at IFAK, will be the new Head of Customer Insights & Experience (EU) at QuestionPro.
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With the customer community tool from QuestionPro create a dialogue-oriented brand home for your customers and thus gain valuable feedback
Insights Research Hub
Intelligently manage, organize and make discoverable data, reports and market research projects. Insights & Research Hub from QuestionPro
Voice of the customer
With QuestionPro Systematically record and evaluate customer feedback. Implement your Voice of The Customer program intelligently and cost-effectively.
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Test procedures Market research methods
Market research platform for agile market research. Examples, tips, explanations, methods, test procedures, test software for 10 days free of charge
Platform for market research and experience management

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