Functional overview of the surveys – QuestionPro
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NOTE: Please rotate your smartphone 90 degrees to landscape format to display the feature table correctly.
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GENERAL FUNCTIONAL OVERVIEW
ESSENTIAL | ADVANCED | TEAM | ||||
20+ professional survey designs | ✔ | ✔ | ✔ | |||
Logo integration | ✔ | ✔ | ✔ | |||
Logical branches | ✔ | ✔ | ✔ | |||
Google Sheets integration | ✔ | ✔ | ✔ | |||
Customizable finish page | ✔ | ✔ | ✔ | |||
Raw data export | ✔ | ✔ | ✔ | |||
24/7 email support | ✔ | ✔ | ✔ | |||
Net Promoter Score (NPS) | ✔ | ✔ | ||||
Multilingual surveys | ✔ | ✔ | ||||
Compound branching logic | ✔ | ✔ | ||||
QuestionPro survey app | ✔ | ✔ | ||||
SPSS export | ✔ | ✔ | ||||
24/7 live chat & phone support | ✔ | ✔ | ||||
User roles & permissions | ✔ | |||||
Custom scripting & webhooks | ✔ | |||||
Region-specific data centers | ✔ | |||||
Sentiment analysis | SEND INQUIRY | |||||
Heat map analysis | SEND INQUIRY | |||||
Conjoint & Max Diff | SEND INQUIRY | |||||
Card sorting | SEND INQUIRY |
QUESTION TYPES
ESSENTIAL | ADVANCED | TEAM | ||||
Single choice questions | ✔ | ✔ | ✔ | |||
Multiple choice questions | ✔ | ✔ | ✔ | |||
Dropdown: Single Choice | ✔ | ✔ | ✔ | |||
Dropdown: Multiple Choice | ✔ | ✔ | ✔ | |||
Introduction text | ✔ | ✔ | ✔ | |||
Introductory text with acceptance checkbox | ✔ | ✔ | ✔ | |||
Section headings | ✔ | ✔ | ✔ | |||
Dropdown menu grid | ✔ | ✔ | ✔ | |||
Matrix question: Single Choice | ✔ | ✔ | ✔ | |||
Matrix question: Multiple Choice | ✔ | ✔ | ✔ | |||
Date and Time | ✔ | ✔ | ✔ | |||
Contact information | ✔ | ✔ | ✔ | |||
Thumbs up/down | ✔ | ✔ | ✔ | |||
Open text | ✔ | ✔ | ✔ | |||
Constant sum | ✔ | ✔ | ✔ | |||
Precedence | ✔ | ✔ | ✔ | |||
Drag and drop | ✔ | ✔ | ✔ | |||
Text slider | ✔ | ✔ | ✔ | |||
Numeric slider | ✔ | ✔ | ✔ | |||
Likert scale (rating) | ✔ | ✔ | ✔ | |||
Star rating | ✔ | ✔ | ✔ | |||
Smiley questions | ✔ | ✔ | ✔ | |||
Share survey on social networks | ✔ | ✔ | ✔ | |||
Image selection: select one | ✔ | ✔ | ✔ | |||
Image selection: select several | ✔ | ✔ | ✔ | |||
Image rating | ✔ | ✔ | ✔ | |||
Textbox grid | ✔ | ✔ | ✔ | |||
reCAPTCHA check | ✔ | ✔ | ✔ | |||
Card sorting | ✔ | ✔ | ✔ | |||
Calendar | ✔ | ✔ | ✔ | |||
Side-by-side matrix | ✔ | ✔ | ||||
Lookup table | ✔ | ✔ | ||||
Dynamic 2-level lookup table | ✔ | ✔ | ||||
file Upload | ✔ | ✔ | ||||
signature | ✔ | ✔ | ||||
reference data | ✔ | ✔ | ||||
Net Promoter Score (NPS) | ✔ | ✔ | ||||
Flex Matrix | ✔ | ✔ | ||||
homunculus | SEND INQUIRY | |||||
Budget scale | SEND INQUIRY | |||||
Van Westendorp – price determination | SEND INQUIRY | |||||
Gabor-Granger – price determination | SEND INQUIRY | |||||
Conjoint analysis | SEND INQUIRY | |||||
MaxDiff | SEND INQUIRY | |||||
Heat map | SEND INQUIRY | |||||
hotspot | SEND INQUIRY | |||||
RohrPulse | SEND INQUIRY | |||||
Semantic differential | SEND INQUIRY | |||||
Advanced card sorting | SEND INQUIRY | |||||
Text highlighter | SEND INQUIRY | |||||
Page timer | SEND INQUIRY | |||||
Payment | SEND INQUIRY | |||||
NPS+ | SEND INQUIRY |
LOGIC AND VALIDATION
ESSENTIAL | ADVANCED | TEAM | ||||
Question validation | ✔ | ✔ | ✔ | |||
Text limit validation | ✔ | ✔ | ✔ | |||
Limitation of answer options | ✔ | ✔ | ✔ | |||
Email address verification | ✔ | ✔ | ✔ | |||
Logical branching | ✔ | ✔ | ✔ | |||
Text branching | ✔ | ✔ | ✔ | |||
Random answers | ✔ | ✔ | ✔ | |||
Quest control | ✔ | ✔ | ||||
Extraction logic | ✔ | ✔ | ||||
Branching logic | ✔ | ✔ | ||||
Chaining of surveys | ✔ | ✔ | ||||
Show or hide questions | ✔ | ✔ | ||||
Show and hide answer options | ✔ | ✔ | ||||
Online test with result calculation | ✔ | ✔ | ||||
Dynamic text comments | ✔ | ✔ | ||||
Compound branching logic | ✔ | ✔ | ||||
Randomization of answers | ✔ | ✔ | ||||
Randomization of question blocks | ✔ | ✔ | ||||
JavaScript logic/validation | ✔ | |||||
Custom scripting | ✔ | |||||
Randomization of questions | ✔ | |||||
Advanced randomization | SEND INQUIRY | |||||
Random questions within a question block | SEND INQUIRY | |||||
Block loops | SEND INQUIRY | |||||
Distributed logic odds | SEND INQUIRY | |||||
RegEx validation | SEND INQUIRY |
SURVEY DESIGN
ESSENTIAL | ADVANCED | TEAM | ||||
20+ professional survey themes | ✔ | ✔ | ✔ | |||
Custom header and footer | ✔ | ✔ | ✔ | |||
Custom navigation buttons | ✔ | ✔ | ✔ | |||
Survey progress bar | ✔ | ✔ | ✔ | |||
HTML in surveys | ✔ | ✔ | ✔ | |||
Insert images into survey | ✔ | ✔ | ✔ | |||
Add audio to survey | ✔ | ✔ | ✔ | |||
Add video to survey | ✔ | ✔ | ✔ | |||
Use multimedia | ✔ | ✔ | ✔ | |||
Add your logo | ✔ | ✔ | ✔ | |||
Customizable survey theme | ✔ | ✔ | ✔ | |||
Customizable thank you page | ✔ | ✔ | ✔ | |||
Individual survey link | ✔ | ✔ | ||||
CSS customization | ✔ | ✔ | ||||
Spotlight reports | ✔ | ✔ | ||||
Checking/Printing Answers | ✔ | ✔ | ||||
Forward survey to friends | ✔ | ✔ | ||||
CI survey layouts | ✔ | ✔ | ||||
Multilingual surveys | ✔ | ✔ | ||||
Rewards and gift cards | ✔ | |||||
Use question blocks in surveys | ✔ | |||||
Automatically translate surveys | SEND INQUIRY | |||||
Customizable validation messages | SEND INQUIRY |
SURVEY SETTINGS
ESSENTIAL | ADVANCED | TEAM | ||||
Search and replace | ✔ | ✔ | ✔ | |||
Automatic question numbering | ✔ | ✔ | ✔ | |||
Question library | ✔ | ✔ | ✔ | |||
Organisation in folders | ✔ | ✔ | ✔ | |||
Automatic question feed | ✔ | ✔ | ✔ | |||
Survey quota | ✔ | ✔ | ✔ | |||
Send thank you emails | ✔ | ✔ | ✔ | |||
Survey panel integration | ✔ | ✔ | ||||
Email notifications for certain response behaviors | ✔ | ✔ | ||||
Save survey | ✔ | ✔ | ||||
Survey timer | ✔ | ✔ | ||||
Automatic redirection at survey end | ✔ | ✔ | ||||
Custom variables | ✔ | ✔ | ||||
Custom variable mapping | ✔ | ✔ | ||||
Collaborate on surveys | SEND INQUIRY | |||||
Custom Items | SEND INQUIRY |
PUBLISH SURVEY
ESSENTIAL | ADVANCED | TEAM | ||||
Survey URL | ✔ | ✔ | ✔ | |||
Share on social media | ✔ | ✔ | ✔ | |||
Iframe embedding | ✔ | ✔ | ✔ | |||
Sending the survey email | ✔ | ✔ | ✔ | |||
Reminder emails | ✔ | ✔ | ✔ | |||
Online address book | ✔ | ✔ | ✔ | |||
Connect survey to online panel | ✔ | ✔ | ✔ | |||
Print survey | ✔ | ✔ | ✔ | |||
QR Code | ✔ | ✔ | ✔ | |||
Custom survey URLs | ✔ | ✔ | ||||
QuestionPro mobile app | ✔ | ✔ | ||||
Sending the survey via serial email | ✔ | ✔ | ||||
Automated reminders | ✔ | ✔ | ||||
Sending emails via your own domain | ✔ | |||||
SMS surveys | ✔ | |||||
DKIM | SEND INQUIRY | |||||
Telephone surveys (CATI) | SEND INQUIRY |
EVALUATIONS AND REPORTING
ESSENTIAL | ADVANCED | TEAM | ||||
Real-time response capture | ✔ | ✔ | ✔ | |||
Real-time evaluation dashboard | ✔ | ✔ | ✔ | |||
Survey participant statistics | ✔ | ✔ | ✔ | |||
Report sharing | ✔ | ✔ | ✔ | |||
world map | ✔ | ✔ | ✔ | |||
Customizable report theme | ✔ | ✔ | ✔ | |||
Answer editor | ✔ | ✔ | ✔ | |||
Raw data export | ✔ | ✔ | ✔ | |||
PDF export | ✔ | ✔ | ✔ | |||
Multi-stage filtering | ✔ | ✔ | ✔ | |||
Share reports on website | ✔ | ✔ | ✔ | |||
MS PowerPoint export | ✔ | ✔ | ✔ | |||
Report data scheduler | ✔ | ✔ | ||||
Word cloud | ✔ | ✔ | ||||
SPSS export | ✔ | ✔ | ||||
Text tagging and analysis | ✔ | |||||
Data upload | ✔ | |||||
SQL import of data | ✔ | |||||
XML data export | ✔ | |||||
Combined data | SEND INQUIRY | |||||
Consolidate data | SEND INQUIRY | |||||
Survey comparison | SEND INQUIRY | |||||
FTP report planner | SEND INQUIRY | |||||
Weighting and accounting | SEND INQUIRY | |||||
Data quality check | SEND INQUIRY |
ADVANCED ANALYSIS
ESSENTIAL | ADVANCED | TEAM | ||||
Trend analysis | ✔ | ✔ | ✔ | |||
Geocoding survey responses | ✔ | ✔ | ✔ | |||
grouping | ✔ | ✔ | ||||
Crosstab analysis | ✔ | ✔ | ||||
Data segmentation based on external variables | ✔ | ✔ | ||||
Time-based data segmentation | ✔ | ✔ | ||||
Banner tables (tabs) | ✔ | ✔ | ||||
Dropout analysis | ✔ | ✔ | ||||
GAP analysis | ✔ | ✔ | ||||
Correlation analysis | ✔ | |||||
Sentiment analysis | ✔ | |||||
Heat map analysis | SEND INQUIRY | |||||
Conjoint analysis | SEND INQUIRY | |||||
Max-diff analysis | SEND INQUIRY | |||||
TURF analysis | SEND INQUIRY |
INTEGRATIONS
ESSENTIAL | ADVANCED | TEAM | ||||
Google Sheets | ✔ | ✔ | ✔ | |||
API | ✔ | ✔ | ||||
SMTP relay | ✔ | ✔ | ||||
Salesforce integration | ✔ | ✔ | ||||
Salesforce sandbox | ✔ | |||||
Google Analytics | ✔ | |||||
Zapier | ✔ | |||||
Webhooks | ✔ | |||||
Marketo | ✔ | |||||
Microsoft dynamics integration | ✔ | |||||
Hubspot | ✔ | |||||
Caspian | ✔ | |||||
Tableau integration | ✔ | |||||
FTP | SEND INQUIRY | |||||
Interactive voice response (IVR) | SEND INQUIRY |
SAFETY
ESSENTIAL | ADVANCED | TEAM | ||||
Enable/Disable Surveys | ✔ | ✔ | ✔ | |||
Password protected surveys | ✔ | ✔ | ✔ | |||
Avoiding double survey participation | ✔ | ✔ | ✔ | |||
ISO 27001: 2013 | ✔ | ✔ | ✔ | |||
GDPR | ✔ | ✔ | ✔ | |||
CCAC | ✔ | ✔ | ✔ | |||
SSAE 16/SOC 2 | ✔ | ✔ | ✔ | |||
PCI DSS | ✔ | ✔ | ✔ | |||
FERPA | ✔ | ✔ | ✔ | |||
Unique password per respondent | ✔ | ✔ | ||||
Section 508 Compliant | ✔ | |||||
Custom designed login portal | ✔ | |||||
Ensuring the anonymity of respondents | ✔ | |||||
Region-specific data centers | ✔ | |||||
User roles & permissions | ✔ | |||||
Add teams | SEND INQUIRY | |||||
SAML (SSO) | SEND INQUIRY | |||||
HMAC-SHA1 (SSO) | SEND INQUIRY | |||||
DES encoded custom variables | SEND INQUIRY | |||||
HIPAA | SEND INQUIRY |
OFFLINE SURVEY APP
ESSENTIAL | ADVANCED | TEAM | ||||
Kiosk mode | ✔ | ✔ | ✔ | |||
Mobile design templates | ✔ | ✔ | ✔ | |||
Device audit | ✔ | ✔ | ✔ |
SUPPORT
ESSENTIAL | ADVANCED | TEAM | ||||
24/7 email support | ✔ | ✔ | ✔ | |||
24/7 live chat support | ✔ | ✔ | ✔ | |||
24/7 phone support | ✔ | ✔ | ||||
Dedicated support manager | ✔ | ✔ | ||||
Customer Success Manager | ✔ | |||||
Project management: migration, integration | ✔ |