Free e-books & studies

Our practice-oriented e-books provide you with tips, tricks and best practices on all aspects of data collection, data analysis, market research and experience management.

The CX Trend Guide for 2024 – QuestionPro

Find out from QuestionPro what the CX trends are for 2024 and how you can implement them in your company.

The Comprehensive Guide to Customer Lifetime Value – QuestionPro

Learn what customer lifetime value is and why it's important to understand your customers' value to your business.

The future of market research: Create a competitive advantage with AI – QuestionPro

We will show you how you can use AI in market research to create competitive advantages for your company.

Benchmark study: Creating a unique employee journey – QuestionPro

Insights into how companies are performing across key culture pillars in the “Creating a Unique Employee Journey” study.

The CX Trend Guide for 2023 – QuestionPro

We will show you the CX trends for 2023 and how you can meet them and customer expectations.

Benchmark study: NPS, CSAT, CES and online reviews from QuestionPro

Current benchmark data and exciting insights into online rating platforms from QuestionPro.

Benchmark study: Employee Experience from QuestionPro

The current benchmark study by QuestionPro compares the satisfaction of employees in Germany, Great Britain and the USA.

Benchmark study: Benchmark data for the automotive industry from QuestionPro

This benchmark study compares customer journey touchpoints of automotive companies.

Benchmark study: Benchmark data for telecommunications from QuestionPro

This benchmark study compares customer journey touchpoints of telecommunications companies

Benchmark study: Benchmark data for insurers from QuestionPro

The current benchmark study by QuestionPro compares customer journey touchpoints of companies in the insurance industry.

Benchmark study: Benchmark data for the energy sector in the area of ​​electricity and gas

The current benchmark study by QuestionPro compares customer journey touchpoints of energy suppliers. Download now for free.

Self Service & Do it yourself market research – QuestionPro

Carry out market research in your own company cost-effectively with the QuestionPro do-it-yourself market research platform.
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