Further information on the subject of the GDPR
Data processing agreement
QuestionPro will provide a standard data processing agreement for all customers outlining our obligations as data processors.
We understand that most companies have their own data protection and data processing agreements which QuestionPro will sign and accept when using its survey and analytics platform after sufficient review. This process is only available to our Enterprise Licence customers. Enterprise Licensed customers can request changes to the standard GDPR agreement, but it typically takes 30-60 business days for changes to our standard GDPR to be approved.
A non-modifiable standard agreement on data processing and data protection is provided for all other customers.
Right to forget
When respondents click on Privacy & Data Protection, they may request the deletion of their data. This also applies to the stored survey data. In addition, respondents may also request that all tracking data about the user is deleted. QuestionPro automatically removes this data from its servers.
Purpose of data collection
When respondents click Privacy & Data Protection, the stated purpose of the data collection is listed. Solely survey initiators are responsible for the contents.
QuestionPro offers its customers the following standard formulations for standard data processing agreements:
- Use of the data for research purposes only.
- No commercial sale of the data.
- Respondents are not contacted for marketing or sales purposes.
It is up to the customer to decide which options to choose. The content can also be customized.
The default options are available in German, English, Spanish, French, Arabic, Hebrew, Japanese and Chinese. Additional languages can be added - however, customers must provide the content and translations themselves.
Our data protection officer in accordance with Section 38 of the Federal Data Protection Act (BDSG) and Article 37 of the General Data Protection Regulation (GDPR)
ISICO Data Protection GmbH
At the Hamburger Bahnhof 4
Tel: 49 30 91607401
Fax: +49 30 91607402