Employee Experience Management

Employee community: More commitment, innovation, motivation and a lived feedback culture

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Create a vibrant employee community with powerful engagement tools and gain deep insights into your company's culture and satisfaction

Adapt the advantages of small businesses with QuestionPro’s employee community

Small companies = short distances, more flexibility, higher identification, more speed, greater commitment and shorter decision-making processes. The chat on the way to the coffee kitchen: How many ideas have you come up with? Or quickly discuss a topic, exchange a few updates at the printer in the hallway. The boss asks an employee how he is feeling on the way to the parking lot after work. Yes, these are the advantages of small businesses. But is that still true today? Digitalization has made large, previously rigid companies “small” and flexible. For example, so-called employee communities. An employee community ensures short distances, creates innovations, increases motivation and commitment, creates greater identification and is a source of ideas and inspiration. In addition, a community is a tried and tested solution for simulating “floor radio” and for listening into the sensitivities of employees, teams, departments and locations. But one after anonther.

The evolution of the intranet: From a rigid filing system to a lively employee community

In the past, it was simply the intranet that was shared by employees. Here you could find a knowledge base, vacation requests to download, a shared calendar, and at some point approval processes for procurement and, if you were lucky, a tool for project management. Of course, this is no longer comparable to today's employee communities. Because today's employee communities are not just filing cabinets but real engagement tools. We will give you a few examples below.

Where should all the ideas go?
that your employees produce?

Who hasn't experienced this themselves at some point? You have an idea for improvement. But now the question arises: what to do with this idea? The direct superior is stressed again, you shout the idea to him in the hallway. The idea fizzles out. You are disappointed. If this happens often, you no longer share your ideas with anyone, and at some point you no longer develop ideas. This wouldn’t happen with an employee community focused on engagement and innovation. Here employees have the opportunity to write ideas on a virtual idea board, and these ideas will then be seen and commented on! From superiors and colleagues. Yes, you can even vote on whether an idea should be implemented or not.

Employee Community Idea Board


Commitment becomes visible – and rewarded!

Marshall Goldsmith, an American professor and author of management literature, put it best: “Engaged employees make money, disengaged employees cost money.” Now, every company has employees who are particularly motivated and committed from within. These employees are really worth their weight in gold. But what if such treasures find an organizational culture in which commitment is not encouraged or even visible? Anyone who is particularly committed within an employee community should also be seen. The key word here is gamification. This means: Anyone who participates particularly actively, for example in discussions or with their own ideas, collects so-called “Interactive Points”, which are visible to everyone in the form of a leaderboard - if desired. And if an employee has collected enough Interactive Points, they could be rewarded for it, for example with a voucher or a bonus. The imagination knows no limits.

Stimulate engagement

Commitment can also be stimulated with an employee community. As a community manager, for example, you can promote idea competitions using the internal messaging system, collect suggestions and feedback using internal survey functions, or issue a monthly ranking in which particularly outstanding commitment is rewarded. Ultimately, an employee community thrives on the commitment of its members. And the QuestionPro Community includes excellent control elements to promote employee engagement.

“Listen” to the workforce and
establish a lived feedback culture

The annual employee survey at the end of the year is long gone. The keyword today is continuous listening! Continuous listening means listening to the workforce at all times. For this purpose, feedback channels are created, in both directions! Companies regularly ask their employees - for example in the form of pulse surveys - about their sensitivities, wishes, technical infrastructure, whether the company's strategies and goals are being pursued with commitment, etc. On the other hand, the company provides an open feedback channel for employees , where they can formulate their opinions “without being asked”. An employee community also offers these options as a central control platform and thus significantly revitalizes your feedback culture. Since the QuestionPro Workforce Intelligence module can be completely integrated, it is also possible to carry out 360 degree feedback surveys, determine the Employee Net Promoter Score or question the transfer strength of your employees.

Employee Community Dashboard


Have group discussions

QuestionPro's employee community has tools for conducting moderated group discussions. Conduct live and ad hoc discussions and easily send invitations to selected community members. This feature is particularly valuable for companies with distributed locations and goes far beyond a classic GoToMeeting or Skype discussion. Because everything happens WITHIN the community, which means you can plan further steps directly from the discussion within the community. And you can integrate and evaluate votes, surveys or conjoint analyses into the discussion - all within one platform!

Your new employee community:
Create in just a few minutes

QuestionPro offers an employee community “Out of the Box”. This means: You will have a functioning employee community available to you in no time! Employee data can be uploaded in batches. Or you work via registration. That's up to you!

Set up an employee community


You can give your community portal its very own look and feel, tailored to your company. Logo, background, theme, font – everything is completely customizable to your ideas and requirements.

The employee community for your pocket

Employee community app push messagesAnother plus of the QuestionPro employee community: it is portable. This means that it is completely mobile-ready. You can operate the employee community in a user-friendly manner using a mobile device – using an app. Push messages can be sent and received via the app, such as surveys or idea competitions. The app also shows all community members at a glance all the news that is happening within the community, be it the publication of new product features, pulse surveys provided, upcoming group discussions or new threads in forums.

Comprehensive functions and modules:
The company as a micro-cosmos

With QuestionPro's employee community, you have access to comprehensive functions and modules that turn your company into a real microcosm for your employees! Become flexible and agile like a small company, shorten paths, make quick decisions, take up ideas and implement them quickly. With QuestionPro's employee community you can do this easily!

Employee community features


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