Employee Experience Management

How real-time feedback tools can significantly increase the engagement and productivity of your employees

How real-time feedback tools can significantly increase the engagement and productivity of your employees
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In times of rapid change, companies can no longer do without real-time feedback from customers and employees. Therefore, a growing trend has emerged in the field of human resource management: Real-time feedback tools for employee surveys. And real-time feedback has an immediate impact on your employees' performance and engagement.

Precisely analyse the performance and sentiments of your employees

Like some other companies, you may conduct a six-monthly or even annual performance review of your employees. You may also conduct a satisfaction survey to find out what your employees think about their workplace. Your employees' performance and sentiments are dynamic and constantly evolving or changing, so your performance and satisfaction feedback mechanism must also adapt to current challenges. Real-time feedback tools transform performance management into an agile, continuous feedback process. Shorter, targeted surveys and evaluations at a much higher frequency help you to know your employees' performance and satisfaction with pinpoint accuracy through real-time feedback.

With the help of tool-based real-time feedback, your employees are constantly giving feedback to your employees so that they can better identify their strengths and focus on their growth. Real-time feedback has been a real trend in the HR environment for some time, according to the Society for Human Resource Management.

Why should companies invest in real-time feedback tools?

Increasing employee loyalty & satisfaction

Real-time feedback tools provide you with more frequent employee feedback at shorter intervals. This gives them the opportunity to take immediate action when needed, for example when it comes to training measures or even latent growing dissatisfaction. Real-time feedback gives you the opportunity to identify trends and tendencies much sooner than, for example, if you only initiate an employee survey every six months. Your employees will realise that real-time feedback is actually followed by real-time action. This builds trust, and trust builds loyalty. And that, in turn, inhibits the brain drain. You save a lot of time and money on recruiting and training new employees. So it makes sense to know at all times what makes your employees tick, what their expectations and wishes are. Real-time feedback tools offer you exactly that!

Tracking employee engagement

To increase the engagement of your employees, you as a company need to ensure that they are happy, satisfied and challenged. In order to evaluate engagement levels quickly and cost-effectively at any time, you need to have a real-time feedback tool that can handle the volume of feedback and generate actionable analytics in real-time. Your employees need to feel that the company is actually interested in their opinions and experiences. This can be achieved through real-time feedback software that allows surveys to be created and sent out in a matter of minutes. Using the data gathered in a very short time, the leadership team can address issues and take immediate action to improve employee engagement. And with the very next survey, you can check how effective your efforts have been.

What is your corporate culture like?

Just think back to the days when corporate culture was thought to be something so static that it was difficult to change, but real-time feedback gives you the opportunities to identify key influencing parameters and work on improving them. Companies need to know what their culture is like. You need to know how your employees see the company and what they think about the company. Employee engagement is the measure of how connected your employees feel to the company. The higher the engagement, the more they feel personally affected by the company's development. With real-time feedback tools, this experience can be measured on an ongoing basis and your leaders can take immediate action in response to feedback on perceptions of the company culture.

Conduct performance and knowledge tests

Real-time feedback tools can do much more than simply question your employees' sensitivities or engagement. For example, you can create tests and quizzes to regularly question your employees' know-how. These tests must then be completed within a certain time after opening the questionnaire, so that any cheating is not possible. Individual tests can then be created for each department or functional area that question the specific requirements and knowledge. In this way, you have an overview of where there is a need for action within a very short time and you can initiate further training measures.

There are countless other examples of how you can really change and move things in your company with real-time feedback. If you haven't gone down this path yet, you should talk to our experts at QuestionPro. They will then show you ways in which your company can establish a real-time feedback system "out of the box". Feel free to contact us, we will be happy to provide you with advice and support.

1:1 live online presentation:
Real-time feedback system from QuestionPro

We would be very happy to show you QuestionPro's real-time feedback system, which is specially tailored to the needs of HR managers, as part of a 1:1 live online demo. In the future, conduct micro-surveys quickly, easily and cost-efficiently, gain valuable insights in real time and initiate important changes immediately.

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FURTHER KEYWORDS

Employee survey | employee engagement | Employee motivation | MR Feedback System | Employee feedback | Candidate experience


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KEYWORDS OF THIS BLOG POST

real time | Feedback | tool | System | HR

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