Create and conduct GDPR-compliant online surveys with QuestionPro – it’s that easy!

General Data Protection Regulation (GDPR)

On May 25, 2018, the General Data Protection Regulation (GDPR; GDPR) will come into force in the European Union, which will have a fundamental impact on how organizations handle individuals' data in accordance with new data protection laws. Online surveys that are at the forefront of consumer, market or employee research also need to be brought into line with current regulations.

Severe penalties await

What does this mean for companies and market researchers operating in the EU? In short, it means that any organization that collects data of any kind must implement a data protocol or risk being penalized with a fine of 4% of total turnover or EUR 20 million, whichever is greater.

Easily create GDPR/GDPR-compliant surveys with the QuestionPro survey software

To make it easier for QuestionPro survey software users to conduct GDPR-compliant surveys and data collection, we have introduced a seven-step process to ensure that all data collected for market research purposes in the EU is fully GDPR compliant.

IMPORTANT: Please check in which data center you set up your user account. For our customers whose user accounts are located on EU servers, GDPR compliance is automatically activated, but the following information must be added and adjusted under the QuestionPro user account settings.

In your user account, click on the avatar symbol, then on “Compliance”. When you get to the “Compliance” page, select GDPR, there the GDPR compliance checkbox is already checked if you have your user account in an EU data center. No matter which data center you use to maintain your user account, you will still need to add and adjust some information if you collect and process data within the EU!

You must enter your company's data protection officer here with all the information required here! Then scroll further down and customize the pre-filled fields according to your individual wishes and requirements!

Where can I find deletion requests from my survey participants regarding the “right to be forgotten”?

The right to be forgotten is an essential part of the Data Protection Regulation, and this also applies to data collected through surveys. If a survey participant submits a request to delete their surveys, this will be logged in the system.

And this is how you find the deletion requests:
Scroll to the bottom of the GDPR compliance page where you made your data protection entries and then click “View Deletion Requests”. All deletion requests will then be displayed to you. Here you can now delete the data records.

If you have any questions about GDPR compliance in surveys, please feel free to contact us! We look forward to speaking with you!

1:1 live online demo:
Conduct GDPR-compliant online surveys with the QuestionPro survey software

Would you like to find out more about QuestionPro and how you can create and conduct GDPR-compliant surveys? We would be happy to show you the features and question types of the QuestionPro survey software in a personal 1:1 live online demo. Arrange an individual appointment now.

Create GDPR-compliant surveys for free with the professional and web-based survey software QuestionPro

You have any questions or suggestions? We look forward to your inquiry! Simply use the contact formto get in touch. Register now for free and create your first online survey with QuestionPro.

KEYWORDS OF THIS BLOG POST

GDPR | conformity | surveys