Forrester recognises QuestionPro in the area of Employee Experience Management Software

Employee experiences arise from how employees interact with various aspects of their employment, such as: E.g. training, experiences with superiors and colleagues, experiences with customers, with salaries, with appreciation and scope for development, etc. Positive employee experiences reduce fluctuation and the exodus of talent. It is therefore important to regularly measure and optimize employee experiences. QuestionPro’s employee experience management platform supports HR managers in this regard. And with flying colours!

QuestionPro is one of the top employee experience platform providers in the Forrester New Wave™ report

QuestionPro, a global leader in market research, Customer Experience Management and employee experience management technologies, is among the top vendors in the Forrester New Wave™ in Employee Experience Management Platforms for Large Enterprises, according to Forrester. The Forrester New Wave EX Management Platforms for Large Enterprises report evaluates 12 innovative vendors that offer a complete employee experience management solution. In evaluating QuestionPro as a developer and provider of an employee experience management platform, Forrester analysts highlighted the following important aspects:

• Customers praised QuestionPro for its support and willingness to help them with their EX initiatives.
• QuestionPro stands out for its focus on culture and behavior. It is also characterized by its willingness to work with its customers to support them in their endeavors.
• QuestionPro's employee experience management platform is best suited for medium-sized companies. In particular, companies whose main interest is improving culture and employee Net Promoter Score (eNPS) are best suited for this platform.

“More and more companies are striving to gain deep insights in the area of ​​employee experience and to find practical ways to develop a positive corporate culture. “But this requires measurability and the ability to obtain feedback easily and cost-effectively, especially in these challenging times when people are working remotely or are afraid for their jobs due to the Covid-19 pandemic,” says Mike Wilde, Managing Director of QuestionPro GmbH in Berlin.

"We are delighted to be ranked among the best Employee Experience Management platforms in such a competitive and growing industry. With our platform specifically tailored to the needs of HR, companies can finally stop just talking about employee experience and actually do something about it. In the time of the COVID-19 crisis, we were able to see the real-time impact of this tool. It provides insights and solutions that companies didn't even know they needed," says Vivek Bhaskaran, founder and CEO of QuestionPro.

QuestionPro's Employee Experience Management platform includes a module for conducting classic employee surveys as well as the option to conduct touchpoint analyses along the entire employee journey. Furthermore, the platform includes modules for 360-degree feedback reviews, for determining the Organisational Health Index and the Employee Net Promoter Score as well as an app for pulse surveys.

About QuestionPro

With over 5 million users in more than 100 countries, QuestionPro is one of the leading providers of technologies and services for market research, Customer Experience Management, employee experience and reputation management. Using QuestionPro enables companies and organizations to convert insights from surveys and touchpoint analyses as well as from the collection, structuring and analysis of data from third-party systems into better decisions. Our reliable and innovative technologies have been used by the TOP 100 companies, universities, SMEs and in market and opinion research for more than two decades.

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According to Forrester, one of the best: Employee Experience Management Platform from QuestionPro.

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