For your security: QuestionPro is discontinuing TLS 1.1 support

QuestionPro no longer supports TLS support for versions below 1.2

Since we attach the highest importance to data security, QuestionPro will no longer support TLS 31 encryption as of July 2021, 1.1. As of this date, we will continue to support TLS versions 1.2 and later.

TLS (Transport Layer Security, also known by its previous name Secure Sockets Layer) is an encryption protocol used to establish secure connections between applications and servers over the Internet.

There are currently three versions of the TLS protocol in use: TLS 1.0, 1.1 and 1.2. However, the first two versions are now out of date. TLS 1.1 was originally specified in April 2006. Since then, vulnerabilities have been discovered in TLS 1.1. These vulnerabilities were fixed in later versions of TLS along with other improvements.

In accordance with industry best practices, we have decided to stop supporting TLS 1.1 to provide you with greater security.

What does the discontinuation of support for TLS 1.1 mean for your work with QuestionPro?

Basically none!

If you're using the latest version of a browser, you don't need to do anything. If you are using an outdated browser that does not support TLS 1.2 or newer, upgrade to a newer version to continue using our products seamlessly.

How do I know if my browser supports TLS 1.2?

The table below will tell you whether you need to update your browser.

QuestionPro API users should update their HTTP clients, libraries, and network stack to use TLS 1.2 for sending requests. If your network stack uses OpenSSL, check whether it is using OpenSSL 1.0.1+ as TLS 1.2 support was introduced from there.

If you continue to use a browser that does not support TLS 1.2, you may experience difficulty accessing our products.

Some of the problems you may face:

• Login problems
• Website access
• Problems logging in
• Issues with survey burden on respondents
• API call errors

At QuestionPro we value your security and user experience and therefore develop our products that comply with the latest technologies and security protocols.

Fortunately, most of our customers have already switched to modern browsers. Ending support for TLS 1.1 allows us to focus on faster, modern, more secure, and more innovative solutions.

If you have any questions about this, please do not hesitate to contact our support: service@questionpro.de

SHARE THIS ARTICLE