This is new in QuestionPro:
What's new in August 2021

Survey Module

Combining data from different surveys

You have the option to link multiple surveys and multiple questions to combine survey data from different surveys. This feature will help you analyse the responses as a whole after merging. We will initially release this feature as a BETA release.

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CX Module

Custom metrics

Create custom metrics based on custom formulas that work at the transaction level.

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SAML SSO authentication for the CX Portal

Administrators can authenticate using your organization's SAML SSO and log in to the dashboard quickly, easily and securely.

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Community Module

Pagination of surveys and topics

For better clarity and easier navigation, we have pagination for each

→ Pagination for surveys
→ Pagination for the topic board

Bug fixes and patches

Survey module

• SA-9053 – Fixed an issue where images would break the language selection screen for multilingual surveys.
• SA-9072 - Fixed issue when extracting Matrix type questions and then editing the answer scale.
• SA-9051 - Fixed issue where block in survey workspace would not open (extraction issue)
• SA-8793 - Add logging to troubleshoot missing answers for validated questions.
• SA-9068 - Fixed issue exporting data for Verified Signature question type.
• SA-9043 - Fixed issue where analytics tabs could not be opened due to NPE
• EC-1179 – Fixed column alignment issue when exporting the data to Google Sheet

Customer experience module

• CX-1865 [Customer Experience]: NPS+ root cause questions are now available in all languages
• CX-1874 CX: Segments can now be exported in column format
• CX-1866 [Customer Experience]: Labels are now translated into other languages ​​in the CSAT question
• CX-1817: Fixed custom variable mapping issues in the CX module.
• CX-1868: Fixed automatic translation issue when asking about NPS Plus subtype.
• CX-1851: Fixed issue with manual language upload area.

1:1 live online presentation:
These are the innovations in QuestionPro

We would be happy to present you all of QuestionPro's innovations and updates as part of a live demo. Arrange a personal appointment!

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