These were QuestionPro's most popular blog articles in 2021

The experts at QuestionPro regularly write specialist articles, expertise, tips and tricks and best practices on the topics of market research, experience management and reputation management. Here you will find a selection of the most popular blog articles of 2021.

Interesting articles you should have read

Last year, our market research and experience management experts published almost 120 blog articles. Topics included root cause analysis, voice of the customer, concept testing, Customer Experience Management and employee motivation.

Below we will show you which blog articles were most popular among readers.

1. Specialist article on the subject of customer surveys

In this comprehensive specialist article on the topic of customer surveys, our experts show you how to conduct customer surveys, what you need to take into account and which tools you can use to gather and analyse data.

→ Specialist article on the subject of customer surveys

2. Measure & increase employee motivation

Our experts have put together 10 valuable tips for you on how you can significantly increase the motivation of your employees. You will also find definitions and explanations on the subject of employee motivation.

→ Click here for tips on employee motivation

3. Gartner recognizes QuestionPro CX

According to Gartner, QuestionPro is one of the market leaders in Voice of the Customer technology for the mid-market. In this article you will learn why QuestionPro is a leader in Gartner's Magic Quadrant.

→ Click here for the article about Gartner

4. Perform NPS root cause analysis

In this article, our experts will show you how you can use the QuestionPro NPS+ feature to obtain insights that go far beyond those of the classic Net Promoter Score. Keyword: sentiment and root cause analysis.

→ NPS Root Cause Analysis

5. Zalando: Beta testing & customer community

In a video presentation, Dan Balica and Kevin Stine from the Zalando research team show you how the company Zalando conducts beta testing on a large scale with the help of a Customer Voices community.

→ Click here for the article about Zalando's Voices Community

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KEYWORDS OF THIS BLOG POST

Employee motivation | Market research | Net Promoter Score | Popular blog articles