That's why QuestionPro is one of the best survey software and most popular providers worldwide!

Why QuestionPro is the best survey software for your company

Every company wants to meet the dynamic demands of its target markets. But how can you assess and predict the needs of your customers? By collecting data. For businesses, market sentiment is more important today than ever before. Tools like our survey software help you collect data about customers' preferences, experiences and expectations at different points of interaction.

To get reliable information, you need to collect accurate data from the right audience. To collect accurate data, you need to design your survey to ask the right questions. Is your survey designed to only ask relevant questions? Are you equipped with the tools to achieve your goals? How do you know that the tool you are using is “the best survey software”?

The best survey software: What to look for when choosing a tool

How do you choose the best survey software? Everything you want in survey software falls into one of the following categories. Make your decisions with these factors in mind.

Comprehensive question types & questionnaire design

The best survey software should allow you to ask all the questions you actually want to ask your respondents. Some survey tools only have a few question types, such as single choice, multiple choice, smilies. And that's it! What if you want to ask much more complex questions? For example, semantic differential or maximum difference scaling, conjoint analysis, net promoter score and much more? QuestionPro offers you more than 50 different question types, suitable for various basic and advanced survey needs. You can also add graphical questions, video questions and questions with choice models and many more to your questionnaire. Add images, audio or video-based questions to collect customer feedback with different file formats. Create a collection of frequently used questions to save time and customise answer options as you see fit. QuestionPro lets you select frequently used options from the built-in library so you don't have to add them manually.

Change the look of your questionnaire with custom font, color, logo, header and footer. Create professional surveys with custom CSS that fits your company style and tone. Choose from standard layout templates or create your own.

With the QuestionPro survey software you can quickly and easily customize your questionnaire according to your wishes

→ Question types from QuestionPro with examples

The best survey software offers you a high level of user-friendliness

Some of the features of a user-friendly survey tool are an intuitive user interface, easy navigation, and simple and intuitive questionnaire creation. Navigating through a survey must also be quick and easy for survey participants.

QuestionPro survey software has been designed and developed with the broad spectrum of our customers in mind. It doesn't matter if you are a beginner or an experienced user. With our simple, easy-to-learn survey software, you can create surveys in less than 5 minutes! QuestionPro has received the "Leader Winter 2" award on the popular software review platform G2021, with a score of 9,1 out of 10 for ease of software setup. According to G2, QuestionPro is one of the best survey software tools!

→ Best survey software according to G2

As an innovative and powerful survey software, we offer more than 80 free survey features as part of our free Essential license. You don't need a credit card and it's free for life. No other market research software offers so many free features.

→ sign up now for free

The best survey software offers comprehensive, real-time data analysis and professional reporting

Is your survey software really getting you all the high quality data you need to grow your business? Does it provide meaningful insights into customer experience, customer satisfaction and customer loyalty? These are some of the questions you need to answer before choosing the best survey software. QuestionPro offers, for example, the Net Promoter Score or Customer Effort Score, two question types that you can evaluate fully automatically with QuestionPro's built-in analysis tool, without having to make any cumbersome adjustments to the evaluation or graphs!

Example of a view of the analysis dashboard in the CX module of the survey software QuestionPro. According to Gartner, the CX module is one of the best in the area of ​​Voice of the Customer. Find out more: → Best survey software for Voice of the Customer in medium-sized businesses

Use the QuestionPro survey software to generate more than 25 standardized survey reports fully automatically or export data in standard formats such as xls, spss and others. Apply filters based on questions, demographics, location, device, etc. You can view data and create reports based on custom variables that store specific respondent data. Compare older data and identify trends using the data analysis report. Advanced users can create statistical reports such as TURF analysis, GAP analysis, correlation analysis, cross-tabulation, and more. To save time, users can set reports to be generated automatically and receive them via email in their inbox.

→ Carry out real-time analyses with QuestionPro

Testimonials from customers

Read product reviews and customer testimonials on sites like G2, Capterra and other review sites to get an honest opinion from users. Check ratings, detailed reviews and learn more about customer experiences. And: You should also read user reports and case studies, for example how customer projects were implemented and which customers the company whose survey software you are interested in has. For more than 5000 corporate customers worldwide and for over 5 million users, QuestionPro is the best survey software.

→ QuestionPro customers

Customer Care & Support

Find out about the survey software provider's support policies and how you can contact support staff. You should know how long you may have to wait for support to contact you after you submit a request. Typically, a good survey software provider will offer multiple ways to get in touch. Premium users, i.e. users with a paid license, receive immediate help. Friendliness, competence, helpfulness and customer orientation on the part of the support do not need to be mentioned here, this is a given. At QuestionPro, users who use our survey software free of charge also receive first-class support.

→ Support at QuestionPro

Price-Performance Ratio

This is an important parameter when choosing the best survey software. Most tools offer free access for 7 days. After that, you need to upgrade. However, with some providers of survey tools you can use the free version for longer, such as QuestionPro, where you can use the survey tool in its basic version free of charge for your entire life. Compare the features offered in different paid packages and find the best option that suits your needs. For example, if you need to create multilingual surveys. You can design questionnaires in over 95 languages ​​to target your global audience with QuestionPro survey software. Create multilingual email templates and use them according to the language of your contacts. You can also give your respondents the option to choose their preferred language when answering the survey.

→ SaaSworthy sees QuestionPro as the best survey software

Interfaces and integrations

Nowadays, applications that can only be operated in isolation have little chance of finding a place in an existing IT infrastructure. It is important that a survey software can integrate seamlessly, for example to collect data, trigger processes and pass on data. And the survey tool must have the ability to integrate with other tools or to integrate applications itself. Companies need to have a holistic view of all their data and be able to connect their IT infrastructure smartly and easily with standard CRM software such as Microsoft Dynamics, Salesforce, Hubspot, or marketing and automation tools.Get a versatile view of your survey results by integrating QuestionPro with data visualisation tools such as Tableau. You can combine our platform with leading CRMs and marketing automation tools like Hubspot. Collecting feedback and experience data at multiple levels of the customer journey in this way enables our users to increase customer satisfaction and NPS scores in different ways. You can also use the survey software QuestionPro also connect to third-party systems using API V2!

→ Standard integrations of the QuestionPro survey software

Collaboration

The truly best survey software must enable collaboration among users. In the best case, the best survey software even has a hierarchical rights and roles model, like QuestionPro! Share reports or survey folders to work collaboratively and get input from your team. You can also create groups and assign permissions to control access to questionnaires and folders. This way, you can make the different functions of the survey software available to your team members, depending on the task at hand.

1:1 live online demo:
Is QuestionPro the best survey software for you? Find out!

Would you like to learn more about QuestionPro and whether the tool is the most suitable and best survey software for you? We would be happy to show you all the features and question types of the QuestionPro survey software as well as all the analysis options in a personal 1:1 live online demo. Arrange an individual appointment now.

Test whether QuestionPro is the best survey software for you!

You have any questions or suggestions? We look forward to your inquiry! Simply use the contact form. Register now for free and create your first online survey with QuestionPro and find out whether QuestionPro is the best survey software for you.

KEYWORDS OF THIS BLOG POST

Survey | Software | selection | Free Trial