QuestionPro, one of the world’s largest and leading providers of technologies and services in the areas of market research and customer experience management, acquires the Berlin-based company onFeedback.
The company onFeedbak was founded in 2012 and offers customer intelligence solutions for the collection and processing of customer feedback at the point of sale across all end devices. The customers of onFeedback include well-known and renowned companies, especially from the tourism, gastronomy, hotel and franchise sectors.
Mike Wilde, Managing Director of QuestionPro Germany, sees the acquisition of onFeedback by QuestionPro as a significant added value, especially for onFeedback’s customers “With our holistic technologies and services for customer experience management, we offer onFeedback customers innovative solutions that go far beyond the collection and tracking of customer feedback, all on a single customer experience management platform.”
QuestionPro is a leading provider of market research, customer experience management and reputation management technology and services, with over 4 million users in more than 100 countries. Using QuestionPro enables companies and organisations to turn insights from surveys and polls, as well as from collecting, structuring and analysing data from third-party systems, into better decisions. Our reliable and innovative technologies have been used by TOP-100 companies, universities, SMEs and in market and opinion research for more than two decades.